The Company Secretariat is the division of the company that deals with all legal matters within the company and is the main legal advisor of the Company at large and is headed by the Company Secretary and comprises of the Legal and Security divisions.
The legal division is the linking unit which provides guidance to management and other Business Units on legal matters. The Legal division also deals with risk management, all issues pertaining to good governance, statutory compliance, litigation, commercial transactions and contracts.
The Security division deals with physical protection of company properties, assets, infrastructures, and installations against theft, sabotage, loss, damage, vandalism, and other malicious acts. The division also deals with all kinds of investigations into crimes and irregularities that surface in the company such as theft, embezzlement, corrupt practices, fraud, etc
General Objectives of the Business Unit
In curbing the same the department has devised a system in which any person at large who has any knowledge of any theft, vandalism and sabotage of Company properties will be rewarded on basis of the information so supplied to the Company. These “informers” are treated confidentially and all matters in which they report is confidential and their identities are also protected.
In ensuring that rewards are properly administered a reward structure has been developed for the following incidences:
i. Theft of transformer oil (if caught red-handed or found in possession of used transformer oil not less than 100 litres)
If you have any information regards any of the above or any other matter which you will deem to be theft, vandalism and sabotage of Company properties kindly contact:
Our Head Office Security Department;
Or contact our Regional Security Officers who are located at all TANESCO Regions through the Regional Managers Offices.
All information received will be treated as privileged and confidential.
TANZANIA ELECTRIC SUPPLY COMPANY LIMITED (TANESCO Ltd) is a company limited fully owned by the Government of Tanzania under the Ministry of Energy and Minerals and hence was duly registered under the Companies Act Cap 12 [R. E. 2002] as amended, under the Registrar of Companies under the Business Registration and Licensing Authority (BRELA). The New Electricity Act No. 10 of 2008 as amended which repeals the Electricity Act Cap 131[R. E. 2002] is the law that facilitates and regulates generation, transmission, distribution, supply and use of electric energy and hence is the main act that governs TANESCO Ltd works as being the current sole licensee.
TANESCO Ltd currently carries out all distribution, transmission and generation activities within the Country.
Since sometime in 2001 the Government has formed a Regulatory Authority is the Energy and Water Utilities Regulatory Authority (EWURA) under the Energy and Water Utilities Regulatory Authority Act Cap 414 [R. E. 2002] as amended which is an Act which has established the Regulatory Authority in relation to energy and water utilities and it provides for its operation in place of former Authorities and for related matters.
The functions of EWURA in relation to electricity supply industry are stated under section 6 (1) as follows:
Under the new law the following activities shall require a licence as stated in section 8 (1) of the Electricity Act No. 10 of 2008 which shall be issued by EWURA:
The new Electricity Act No. 10 of 2008 also provides for consumer rights and privileges which are widely discussed under section 26 of the act. In conferring these rights to the consumer several obligation are placed in the hands of a licencee for distribution who in this case is TANESCO Ltd. These obligation under 26 (1) include suspension of electricity supply services to customers due to various reasons including if the same may cause;
g) In order to carry out works as follows;
Though suspension of services is allowed under the new Electricity Act No. 10 of 2008 the same is limited under section 26 (2) which states that the suspension shall:
TANESCO also has the obligation in non-emergency situations to provide advance notice of the suspension of electricity under section 26 (3) of the Electricity Act No. 10 of 2008 to its customers.
All these obligation which are required by the Act to be followed by TANESCO are essentially the customers rights and privileges. But in line with these rights and privileges the customer also has several obligations to TANESCO under the law. In particular TANESCO is entitled to recover from the customer’s losses which it may suffer if any of the following scenarios were to happen under section 26 (6) of the Electricity Act No. 10 of 2008:
a) Loss or damage in the licensee’s equipment or properties which are in the custody of the customer or customer’s premises;
Further under section 28 of the Electricity Act No. 10 of 2008 TANESCO has the power to disconnect the supply of electricity to a customer who;
The section under sub (2) further goes on to require that TANESCO reconnects a customer electricity service upon full payment of a past due account and reconnection fees.
Finally under section 28 (3) both TANESCO and the customer have been given the option to refer to any dispute in relation to payment obligations to EWURA.
Otherwise monitoring, inspection, investigations and compliance with all aspects with regards to the performance of TANESCO will be done by EWURA as stipulated under Part V of the Electricity Act No. 10 of 2008.
TANESCO’s installation are all placed on public land the act in envisaging the need for construction of new electricity lines has conferred the right of TANESCO to acquire land pursuant to the land laws of the country including payment of compensation. It also gives TANESCO the right to enter into private property for the purposes of operating, repairing and maintaining its facilities. This has been discussed under Part VI of the Electricity Act No. 10 of 2008 under section 34, 35 and 36.
Not withstanding Rural Electrification has also been addressed and a Rural Energy Agency has been former under the Rural Energy Act No. 8 of 2005. The Agency will be responsible for the monitoring and evaluation and establishment of targets for rural electrification.
To read more about the new electricity act together with the regulator (EWURA) and his responsibility and the Rural Energy Agency kindly click the following links to read the acts in detail.